FAQs

Does Ustor have access to my storage unit?

No. It is your lock and you keep the keys. If you do not have a lock, Ustor has them for purchase.

Is it safe and secure?

Yes. Ustor has 24 hour recorded camera surveillance, High perimeter walls with barbed wire and a resident manager.

Is there a deposit?

No. There is a 1 time $10 administration charge.

When is my rent due?

Rent is always due on the 1st of the month.

How can I pay my rent?

Ustor has numerous ways of paying your rent…….visit our website and pay online, Mail a check, stop in the office during office hours, put your payment through the mail slot in the office door after office hours, call with your credit card or participate in our auto-pay program where we automatically run your credit card at the beginning of the month.

Are there stairs to get to my storage unit?

No. All units are on the ground level.

Do you have insurance?

Yes. We have information in the office for an Insurance company that you can deal with directly.

Does my homeowners or renters insurance cover my storage unit?

Usually it does depending on your carrier. You will need to contact them to inquire.

Do you have any discounts?

Yes. If you prepay 12 months you get the 13th month free.